CUSTOMER EVANGELIZM TIP #314: What are the Hinges that Open The Door To Your Customers Heart?
The MAJORITY of what most people Think is Customer Service and what is taught by most institutions about your Ideal Customer is Absolutely WRONG!!! While there are many similarities about Customers the small Differences that Really Matter Most to your Customers are as important as the little hinges that Swing open Big Doors. Although they are small they carry a lot of weight and are the little differences that Really Matter...I say FOCUS on the Little Hinges if you want the BIG DOORS to Come Wide Open.
I'm absolutely positive that while you're reading this post you don't have a clue of what those Hinges are. The first Start-Up company I worked for a year after I graduated from college had become a Blessing in disguise. After doing odd and end jobs barely making a living I reached out to the gentleman who leveraged his relationships to get me scholarships (to finish my college education) from the following companies Ciba-Geigy, Monsanto Company, Allied Van Lines, a SIRVA Company and way to many others to name here. These ingenious lessons don't get taught in college but by a veteran Vice President of Sales with Oil-Dri Corporation of America. If you want to know what the hinges are...send me a note before the Sun goes down.”
like when you walk into a house...most people notice the DOOR but very few people could tell you what the Hinges looked like that held the massive Door up on it's frame. Now if you don't think these little Hinges are important I double dare you to try to open a door without them. Every Customer is your DOOR to greater Opportunity but without the secret Little Hinges everyone somehow never looks at and you can tell they don't just by asking them..."Did you notice the hinges?" "What color were they?" and "Can you tell me how big they were?". Most can't...and most can't tell you what the Little Hinges are that open the DOOR to their most important Customer or Client. ”
...by Deremiah *CPE, your Customer PASSION Evangelist
Deremiah *CPE, Author of 52 GREAT WEEKS, has created a simple yet novel way for small business owners to expand the footprint of their business through Customer PASSION Evangelizm. If you need a one of a kind solution that's customized for the specific nature of your business with a guarantee contact Deremiah *CPE today, at the link below on Linkedin So you can see if you qualify for the one of a kind "Customer PASSION Evangelizm" Experience. Deremiah *CPE has a wealth of experience gained from working with some of the leading companies in America like ADT, Encyclopaedia Britannica, Kemper Financial Services and way to many other companies to name here. Deremiah *CPE has also been featured on Sirius XM & CBS Radio. Besides a host of print media like Dallas Morning News, Chicago Tribune and over 167 newspapers through Knight Ridder which was the 2nd largest newspaper company in the United States but is now owned by the McClatchy Company. Click the link below if you're serious about your Customers.
